Privacy Policy
Last updated: February 6, 2026
1. Introduction
Welcome to Striden. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our coaching and athlete management platform.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and email address
- Account credentials
- Profile information (such as profile photos)
- Payment and billing information
- Communication preferences
Athletic and Training Data
As a coaching platform, we collect training-related data including:
- Workout plans and training schedules
- Performance metrics and progress data
- Activity data from connected services (Garmin, Strava, etc.)
- Goals and personal records
- Coach-athlete communications
Automatically Collected Information
When you use our platform, we automatically collect:
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our coaching platform services
- Create and manage your account
- Process transactions and send related information
- Enable coach-athlete relationships and communications
- Sync and display data from connected fitness services
- Analyze and improve our services
- Send administrative information, updates, and marketing communications
- Respond to inquiries and provide customer support
- Protect against fraudulent or unauthorized activity
4. Third-Party Integrations
Striden integrates with third-party fitness platforms such as Garmin Connect and Strava. When you connect these services:
- We access activity data according to the permissions you grant
- Data is used solely to provide coaching features within our platform
- You can disconnect these integrations at any time from your settings
- Each third-party service has its own privacy policy governing their data practices
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With Coaches/Athletes: Training data and communications are shared between coaches and athletes within your organization as part of the core service functionality.
- Service Providers: We work with third-party vendors who assist in operating our platform (hosting, payment processing, email services).
- Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
8. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at: